Summary: CT 9999 collects only the personal data needed to operate your account, process PKR payments and keep the platform secure. We do not sell your data to third parties. We do not share your data beyond what is needed to process your transactions and run the platform. You have the right to access, correct or delete your data by contacting our support team.
1. Overview
This Privacy Policy ("Policy") describes how CT 9999 ("CT 9999", "we", "us", "our") handles personal data collected from players and visitors on the CT 9999 website at ct9999.win and through the CT 9999 mobile application for Android.
When you register an account, make a deposit in PKR, place a bet, play a game in the lobby, use the live casino or simply browse the platform, you share certain information with us. This Policy explains what that information is, why we need it, and how it is handled at every stage.
By using CT 9999 — whether you are registering for the first time, logging in to an existing account or downloading the app — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle data, please do not use the platform.
This Policy should be read alongside the CT 9999 Terms and Conditions and the Responsible Gaming policy, both of which relate to your overall use of the platform.
2. What We Collect
CT 9999 collects personal data through several channels — account registration, payment processing, platform usage and device/browser interaction. The categories of data we collect are set out below.
Account Registration Data
When you create a CT 9999 account, we collect:
- Your full name
- A valid email address
- A Pakistan mobile phone number
- Date of birth (for age verification — you must be 18 or above)
- Username and password (password is stored in encrypted form and never in plain text)
Identity Verification Data
When identity verification is required — for example before processing a withdrawal — we may request:
- A copy of a government-issued ID (such as a CNIC)
- A photograph or selfie for liveness verification purposes
- Proof of address documentation if required
Verification documents are used solely for identity and age confirmation. They are not shared with third parties beyond the verification process itself and are deleted once verification is complete and the retention period has elapsed.
Usage and Behavioural Data
While you use the platform, we automatically collect:
- Pages and sections visited, time spent on each section
- Bets placed, games launched, sessions started and ended
- Device type, operating system version and browser type
- IP address and general geographic region
- Session duration and login timestamps
This data is collected to improve the platform experience, detect unusual activity and maintain platform security. It is not used to build personal advertising profiles.
3. How We Use Your Data
CT 9999 uses the data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, phone number, date of birth, password |
| Processing PKR deposits and withdrawals | Payment method details, transaction amounts, account ID |
| Age and identity verification | Date of birth, CNIC or government ID |
| Fraud detection and account security | IP address, login timestamps, device data, transaction patterns |
| Platform performance and improvement | Usage data, session data, device and browser type |
| Customer support | Account information, support chat history, email correspondence |
| Responsible gaming monitoring | Session duration, deposit frequency, betting patterns |
| Sending account-related notifications | Email address, phone number |
CT 9999 does not use your data for third-party advertising, does not build advertising profiles, and does not sell, rent or trade your personal information to any external marketing entity.
4. Payment and Transaction Data
All deposits and withdrawals on CT 9999 are processed in PKR. Supported payment methods include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. Each of these methods involves a payment processor that handles the technical side of the transaction.
When you make a deposit or request a withdrawal, CT 9999 shares the minimum data necessary with the relevant payment processor to complete the transaction. For example, a JazzCash deposit requires sharing your registered JazzCash number and the transaction amount with JazzCash's processing system.
CT 9999 does not store full card numbers, CVV codes or mobile wallet PINs. Payment credentials are handled directly by the payment processor using their own secure infrastructure. CT 9999 retains only a transaction reference, the amount, the payment method type and the date for account history and dispute resolution purposes.
Transaction records are retained for as long as required to resolve disputes and maintain accurate account history. The retention period for transaction data is outlined in Section 7 of this Policy.
5. Cookies and Tracking
CT 9999 uses cookies and similar tracking technologies on the website and in the mobile app. Cookies are small data files stored on your device that help the platform function correctly and remember your preferences between sessions.
Types of Cookies We Use
- Essential cookies — required for the platform to function. These handle your login session, keep your betting slip intact between pages, and maintain your account state. You cannot opt out of essential cookies while using the platform.
- Functional cookies — remember your preferences such as language settings, preferred sports section or last visited game category. These improve your experience but are not strictly required.
- Analytics cookies — collect anonymous usage data about how players navigate the platform. This data helps us identify which sections work well and which need improvement. Analytics data is aggregated and not tied to individual player identities.
CT 9999 does not use third-party advertising cookies or retargeting cookies. Your browsing activity on CT 9999 is not shared with advertising networks.
You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in and using the platform normally. Blocking functional or analytics cookies will not affect core platform features.
6. Who We Share Data With
CT 9999 does not sell personal data. Data is shared with third parties only where it is necessary to operate the platform or meet a legal obligation. The categories of third parties we may share data with are:
- Payment processors — JazzCash, Easypaisa, Raast and other PKR payment providers receive transaction data needed to process deposits and withdrawals. Each processor operates under its own privacy and security standards.
- Identity verification providers — where identity verification is required, a specialist verification service may process your ID document on our behalf. This is done under a data processing agreement that restricts how the provider can use your data.
- Game software providers— the game lobby and live casino run on software provided by established gaming platform providers. These providers receive session data needed to run the game correctly (such as your account ID and bet amount) but do not receive your full personal profile.
- Fraud and security services — anonymised device and behavioural data may be shared with security tools that help CT 9999 detect unusual account activity, prevent account takeover and identify fraudulent transactions.
- Legal and regulatory authorities — CT 9999 may be required to share data with relevant authorities in response to a valid legal request. We will notify you where permitted if such a request is received.
All third-party data sharing is governed by data processing agreements. These agreements require third parties to handle your data securely, use it only for the stated purpose, and not share it further without authorisation from CT 9999.
7. How Long We Keep Data
CT 9999 retains personal data only for as long as it is needed for the purpose it was collected, or as required to meet our obligations. The standard retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account registration data | For the lifetime of the account, plus 2 years after closure |
| Transaction and payment records | 5 years from the date of the transaction |
| Identity verification documents | Deleted within 90 days of successful verification |
| Betting and gaming history | For the lifetime of the account, plus 2 years after closure |
| Support correspondence | 2 years from the date of the last message |
| Analytics and usage data | Up to 13 months, then aggregated and anonymised |
| Fraud investigation records | Up to 6 years where a fraud case was opened |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to an individual player.
8. How We Secure Your Data
CT 9999 takes the security of player data seriously and applies appropriate technical and organisational measures to protect it. These include:
- Encryption in transit — all data transmitted between your browser or app and CT 9999 servers is encrypted using TLS (HTTPS). You should always verify the padlock icon is present in your browser when accessing ct9999.win.
- Encrypted password storage — passwords are never stored in plain text. They are hashed using a modern cryptographic algorithm so that even in the unlikely event of a data breach, your password cannot be extracted.
- Access controls — access to player data within CT 9999's internal systems is restricted on a need-to-know basis. Staff members can only access the data relevant to their role.
- Session management — inactive sessions are automatically timed out to prevent unauthorised access if you leave the platform open on a shared device.
- Fraud monitoring — automated systems monitor login patterns and transaction behaviour to detect and respond to suspicious activity in real time.
While CT 9999 applies these security measures, no online platform can guarantee absolute security. Players are strongly advised to use a unique, strong password for their CT 9999 account and to never share login credentials with anyone.
9. Your Rights
As a CT 9999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the CT 9999 support team through the platform's live chat or via the support email shown in the footer.
- Right to access — you can request a copy of the personal data CT 9999 holds about you. We will respond within a reasonable time and provide the data in a readable format.
- Right to correction — if any of your account data is inaccurate or out of date, you can request that it be corrected. Some fields (such as your registered name) may require ID verification before correction.
- Right to deletion — you can request deletion of your personal data. Note that some data must be retained for a minimum period for transaction record-keeping and fraud prevention purposes. In those cases, we will delete what we can and explain what must be retained and why.
- Right to restrict processing — you can ask CT 9999 to stop using your data for certain purposes (such as analytics) while a dispute or review is ongoing.
- Right to data portability — you can request your account data in a structured, machine-readable format if you wish to transfer it.
- Right to object — you can object to data processing carried out for platform improvement purposes. Core processing needed to operate your account cannot be objected to while your account is active.
Response time: CT 9999 aims to respond to all data rights requests within 30 days. Complex requests may take slightly longer, in which case we will notify you and keep you updated on progress.
10. Minors and Under-18 Protection
CT 9999 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by or is being used by someone under 18, that account will be immediately suspended and any associated data will be handled in accordance with our data deletion procedures.
If you believe a minor has accessed or registered on CT 9999 using your details or a shared device, please contact support immediately so the account can be reviewed and closed. CT 9999 takes the protection of minors seriously and cooperates fully with any processes related to underage access.
11. Mobile App Privacy
The CT 9999 Android app collects the same categories of data as the website. In addition, the app may request the following device permissions depending on your Android version:
- Internet access — required to connect to the CT 9999 platform. This permission is mandatory for the app to function.
- Storage access — used only if you choose to save a document for identity verification purposes. The app does not scan or access other files on your device.
- Camera — requested only if you choose to take a photo for identity verification directly within the app. The camera is not accessed at any other time.
- Push notifications — used to send you account alerts such as deposit confirmation, withdrawal status and responsible gaming reminders. You can disable push notifications at any time from your device settings without affecting your ability to use the app.
The CT 9999 app does not access your contacts, call logs, SMS messages, location data or any other device data beyond the permissions listed above. You can review and revoke app permissions at any time through your Android device settings.
To get the app, visit the Download page for the official CT 9999 APK installation guide.
12. Changes to This Policy
CT 9999 may update this Privacy Policy from time to time as the platform evolves or as our data handling practices change. When this happens, the updated Policy will be published on this page with a revised "last updated" date at the top.
For material changes — changes that meaningfully affect how your data is used — CT 9999 will notify registered players directly where possible. Continued use of the platform after an updated Policy has been published means you accept the revised terms. If you do not agree with an update, you should stop using the platform and contact support to close your account and request data deletion.
13. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please reach out through the CT 9999 platform live chat or send an email to the support address displayed in the footer of this page.
Support is available around the clock and the team is familiar with player queries related to accounts, PKR payments, data access requests and responsible gaming. For general platform questions, the FAQ page covers many common topics.